Refund & Cancellation Policy

Delivery

Wishes is a digital service. Your page goes live instantly after a successful payment and the link is emailed to you. No physical goods are shipped.

Refunds

Because you can preview your page for free before paying, payments are generally non-refundable once the page is published. We will refund in full if:

• you were charged but your page did not go live and we cannot fix it, or
• you were charged more than once for the same page.

How to request a refund

Email support@example.com within 7 days of payment with your registered email and your Razorpay payment ID (it starts with pay_ and is in your payment confirmation). We reply within 2 working days.

Refund timelines

• Approved refunds are initiated within 2 working days and credited to the original payment method within 5–7 working days, depending on your bank.
• If money was debited but the payment failed or was never confirmed, Razorpay reverses it automatically, usually within 5–7 working days — no action needed from you.

Cancellation

You can take your page offline at any time by emailing us. Cancelling after publishing does not by itself qualify for a refund.